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Aivagenta™ / Compare

Aivagenta™ and
Quo (formerly OpenPhone).

Two approaches. Start with what your customers and team need, then compare the right configuration.

A useful configuration / checked November 6, 2026

Compare the work
you actually need.

Business + Sona 100-call tier

$72/month configured example

One Business user at the annual seat rate, plus the $49/month Sona tier with 100 AI calls. Business has summaries, transcripts, transfers, menus and analytics.

  • Business: $23/user/month, billed $276 annually; $33/user monthly
  • Sona 100-call tier: $49/month; $0.65 per additional call

With monthly seat billing the same example is $82/month. Each plan includes 10 free Sona calls; the configured example deliberately includes a larger working allowance. Carrier registration, international usage and additional numbers can cost extra.

Sona answers calls; Business includes AI summaries and transcripts. Do not say Quo lacks AI answering.

Quo official plans and Sona allowances · Sona AI agent

The Aivagenta™ option

A connected platform, built around your business.

Free core platform: $0AI Concierge Line™: $29/number/month + voice usage. SMS and WhatsApp channel access included free, with sender setup and applicable provider fees.No minimum agent licenses. Add paid agents at $5.99/month each, and optional ServiceAce™ coaching at $49/user/month.

Keep website conversations, AI calls, SMS/WhatsApp, CRM context and service tickets in one workspace. Add agent assistance and automation around the workflow you need.

Build your estimated budget ↗

Examples match the stated work and selected features; they are not identical bundles or quotes. Confirm allowances, billing cadence and extra usage for your operation.

A fair way to evaluate

Compare the fit.
Then the complete bill.

Do not claim it lacks AI answering; it includes a limited Sona allowance.

01

Choose a workflow.

Test a routine question, a new sales inquiry and a request that needs a human.

02

Price your usage.

Include the right seats, channels, AI allowance, numbers and third-party charges.

03

Check the handoff.

Make sure the next person gets context, ownership and a clear follow-up.

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