A connected starting point.
AI answering, service intake, live visibility, tickets and customer context in a business-oriented workspace.
Compare the approachesYour AI front desk.
Your AI front desk.
More connected. Less work.
See how Aivagenta™ brings AI answering, one-click flow generation, tickets and CRM into one workspace—and how its starting costs compare with familiar alternatives.
Less to start from scratch.
Generate a draft flow from your business information, review it and connect your channels. Keep the first conversation and follow-up together.
Build your toolkit.
Start with the tools you need, then expand as your business grows. Choose AI answering, engagement and team assistance at their own scopes.
Start free. Add business-trained Advanced AI™ for $19.99/month, an AI phone line for $29/month and paid agent licenses for $5.99/month each. Explore pricing and build your estimated budget ↗
The price of a plan. The value of a connected workflow.Built to save the work
01 / SET UP 02 / CONNECT 03 / EXPAND
Built to save the work
between the tools.
Answer the question, collect the details, route the request and follow through in one workspace. Start with the capabilities you need today.
AI website front desk
$19.99/business/month
Advanced AI™ learns your business from a website or documents and brings context, language-aware answers and handoffs to the conversation.
See Advanced AI™ ↗AI phone answering
$29/number/month + phone usage
Choose a new number or connect your compatible number. SMS and WhatsApp channel access is included free; sender setup and applicable provider fees apply.
Explore phone options ↗Grow the team
$5.99/paid agent license/month
No minimum agent licenses. Add the people who handle your handoffs, with queues, skills and shared visibility as your team grows.
Explore team options ↗Generate in one click.
FliPath™ turns your business information into an AI agent and contact-center flow draft, including routing, ticket creation and escalation paths.
Keep the context.
WaiPoint ServiceDeck™ and SkyBase CRM™ connect the request to the customer and the next action, so your team spends less time piecing it together.
Add what helps you grow.
Choose website AI, phone answering, engagement tools and agent assistance at their own scopes. Build your toolkit around your business.
Free core platform. Flexible paid tools.Start free.
Start free.
Add what helps you grow.
USD · Configurations checked November 6, 2026. Compare AI, agent assistance and selected extras—not just entry plans. Scroll across the table for the complete comparison.
| Product & configuration | Configured alternative price | An Aivagenta™ configuration | Why choose Aivagenta™ | What the price includes | Sources |
|---|---|---|---|---|---|
| GrasshopperSolo Plus + Smith.ai Pro + SMS | $183.50/month configured example$32 Solo Plus + $150 Smith.ai Pro (75 AI calls) + $1.50 SMS. Separately purchased services, not a single Grasshopper bundle. | Free core platform: $0AI Concierge Line™: $29/number/month + voice usage. SMS and WhatsApp channel access included free, with sender setup and applicable provider fees.No minimum agent licenses. Add paid agents at $5.99/month each, and optional ServiceAce™ coaching at $49/user/month. | One connected customer workflow: AI calls, website conversations, SMS/WhatsApp, WaiPoint™ tickets and SkyBase CRM™. Aiva™ can serve customers in almost any language they use, with FliPath™ connecting the next action. | $176.50/month equivalent when only the Grasshopper phone plan is paid annually ($300 upfront); Smith.ai remains monthly. Add $19.50 one-time SMS registration, taxes, fees and overages. Lower-volume 25-call free AI setups exist. Grasshopper also advertises AI from $95, with the allowance and terms to confirm. Neither service requires a multi-agent minimum. Smith.ai Pro includes 75 answered calls, then $2.50/additional call. Do not treat calls as minutes. CRM/ticketing and WhatsApp costs are not established in this assembly. | Grasshopper plans & SMS ↗Smith.ai AI plans ↗Grasshopper forwarding setup ↗ |
| tawk.toAI Assist Growth + Remove Branding | $68/property/month configured example$29 Growth AI + $39 branding removal, with monthly billing. Annual total: $638 ($53.17/month equivalent), paid upfront. | Free core platform: $0Business-trained website AI: $19.99/business/month.With optional ServiceAce™ coaching ($49/user) and one paid agent license ($5.99), the example totals $74.98/month before usage. Aivagenta™ and tawk.to have different AI allowances and agent-assistance scopes. | Start business-trained website AI at $19.99/business/month. Add a regular AI phone line for $29/month when you need one, and keep the customer’s calls, conversations, CRM and service work connected. | Growth includes 1,000 monthly credits. Credits per reply depend on the model; Auto currently uses 3. Extra credits are $30/1,000. Smart Reply is included in AI Assist and shares credits; unlimited human seats do not add a charge. Keep the vendor badge and Growth alone is $29/month. The “Powered by tawk.to” promotional badge remains on the free widget unless removed with the paid add-on. Browser Voice/Video adds $49/month: $117/month with this configuration. Regular phone Voice Agents remain a separate waitlist offer. | AI Assist pricing ↗Branding removal & cadence ↗Smart Reply & shared credits ↗Credit top-ups ↗ |
| ZendeskSuite Professional + Copilot | $165/agent/month + AI resolutionsOne Professional seat with the full Copilot add-on, billed annually; an agent-assistance comparison rather than the $55 Suite Team entry tier.Suite Professional: $115/agent/month annuallyCopilot: $50/agent/month annuallyAdditional automated resolutions: $1.50 committed or $2 pay-as-you-go | Free core platform: $0One paid-agent example: $19.99 Advanced AI™ + $49 ServiceAce™ + $5.99 agent license = $74.98/month, before usage.ServiceAce™ provides real-time suggestions across all channels and active agent coaching. No agent-license minimum. | Aiva WingMate™ ServiceAce™ gives agents real-time suggestions across all channels, active coaching, knowledge and ticket guidance. Add it to the free core platform without an agent-license minimum. | Professional includes 10 automated resolutions per agent/month, subject to the published annual cap. Telephony usage and other add-ons can increase the bill. Suite Team $55 already includes AI Agents and 5 automated resolutions per agent/month. Full Copilot requires Professional or higher; it includes proactive guidance, response drafting and voice suggestions. Professional also has limited included Copilot usage, which is not the full add-on. | Zendesk official pricing ↗About Zendesk Copilot and eligibility ↗ |
| Amazon Connect CustomerConnect Customer with AI | $0.038/voice minute + telephonyAI-enabled Customer channel pricing; no seat fee or monthly minimum. At 1,000 voice minutes the channel charge is $38 before telephony.Voice: $0.038/minute plus standard telephonyChat: $0.010/message sent or receivedSMS / third-party messaging: $0.014/message sent or receivedEmail: $0.080/email sent or received | Free core platform: $0One-click FliPath™ generation; AI phone line $29/month.5 Diamonds/started voice minute, from $0.05/minute at the $100 / 10,000-Diamond refill. Line subscription and applicable external charges are separate. | Describe your business and generate a FliPath™ contact-center flow in one click—no coding required. Calls, CRM and service tickets share one guided workspace, with no AWS environment for the owner to configure. | Region, communication type, third-party provider and additional capabilities affect totals. The cheaper Basic rate is a different offer. Customer channel prices include AI self-service, agent assistance and analytics capabilities. AWS also offers drag-and-drop flows and a no-code UI builder: do not claim it requires coding. AI setup still includes domains, encryption, knowledge integrations, flows and permissions. | Connect Customer pricing ↗Included capabilities and pricing appendix ↗AWS drag-and-drop flow designer ↗AI agent initial setup ↗ |
| Quo (formerly OpenPhone)Business + Sona 100-call tier | $72/month configured exampleOne Business user at the annual seat rate, plus the $49/month Sona tier with 100 AI calls. Business has summaries, transcripts, transfers, menus and analytics.Business: $23/user/month, billed $276 annually; $33/user monthlySona 100-call tier: $49/month; $0.65 per additional call | Free core platform: $0AI Concierge Line™: $29/number/month + voice usage. SMS and WhatsApp channel access included free, with sender setup and applicable provider fees.No minimum agent licenses. Add paid agents at $5.99/month each, and optional ServiceAce™ coaching at $49/user/month. | Keep website conversations, AI calls, SMS/WhatsApp, CRM context and service tickets in one workspace. Add agent assistance and automation around the workflow you need. | With monthly seat billing the same example is $82/month. Each plan includes 10 free Sona calls; the configured example deliberately includes a larger working allowance. Carrier registration, international usage and additional numbers can cost extra. Sona answers calls; Business includes AI summaries and transcripts. Do not say Quo lacks AI answering. | Quo official plans and Sona allowances ↗Sona AI agent ↗ |
| RingCentralRingEX Advanced + AI Receptionist | $64/month configured exampleOne Advanced user at $25/month billed annually, plus $39/month AIR with 100 AI minutes. Advanced includes CRM integrations and multiple-site connectivity.RingEX Advanced: $25/user/month annually; $35 monthlyAI Receptionist add-on: $39/month with 100 minutes; $0.50/additional minute | Free core platform: $0AI Concierge Line™: $29/number/month + voice usage. SMS and WhatsApp channel access included free, with sender setup and applicable provider fees.No minimum agent licenses. Add paid agents at $5.99/month each, and optional ServiceAce™ coaching at $49/user/month. | Bring your AI front desk, visual FliPath™ generation, CRM and service tickets together around customer work. Scale from one business to multiple locations using the same platform. | The monthly-seat example is $74/month. AIR rounds calls to 30-second increments. User count, taxes, messaging and other usage can affect totals. The bundle with AI Conversation Expert and coaching is quote-based, so $64 is not a full coaching-suite quote. Virtual Assistant is included in RingEX; autonomous AI Receptionist is an add-on. AIR handles calls/texts and scheduling. AI Customer Engagement Bundle adds Conversation Expert and performance coaching at a quoted price. | RingEX plans and AI Customer Engagement Bundle ↗AI Receptionist official pricing and usage ↗ |
| AircallProfessional + live AI coaching, three agents | $297/month configured team exampleThree Professional seats at $50 each, billed annually, plus three AI Assist Pro seats at $49 each. Professional adds summaries, sentiment and conversation intelligence.Three Professional licenses: $150/month annual-billing equivalentThree AI Assist Pro seats: $147/monthOptional WhatsApp for all three seats: $30/month extra | Free core platform: $0Three-agent example: $29 AI line + $17.97 for three paid agent licenses + $147 for three ServiceAce™ users = $193.97/month + usage.No minimum agent licenses; choose fewer seats when you need fewer people. Website Advanced AI™ is an additional $19.99/business/month. | Aivagenta™ has no agent-license minimum. Start with your AI line and add paid agents at $5.99/month each, with optional ServiceAce™ coaching as the team grows. | Essentials and Professional require at least three licenses. Both include 50 AI Voice Agent minutes per month; additional minutes cost $0.29 PAYG or published bundles. Extra numbers cost $6/month. A smaller Essentials-only phone team costs $90/month before coaching and extras. Voice agents and transcripts are included, not entirely extra. Real-time in-call assistance is the $49/seat add-on. WhatsApp is $10/seat/month; AI messaging conversations are separately metered. | Aircall plans, three-license minimum and AI add-ons ↗ |
| IntercomAdvanced + unlimited Copilot + Fin | $114/seat/month + Fin outcomesAn Advanced seat ($85) and unlimited Copilot ($29), billed annually. Advanced includes workflow automation, team inboxes and round-robin assignment.Advanced: $85/full seat/month annuallyCopilot: $29/agent/month annually; $35 monthlyFin AI Agent: $0.99/outcome | Free core platform: $0One paid-agent example: $19.99 Advanced AI™ + $49 ServiceAce™ + $5.99 agent license = $74.98/month, before usage.ServiceAce™ provides real-time suggestions across all channels and active agent coaching. No agent-license minimum. | Combine the free core platform with business-trained website AI and optional real-time ServiceAce™ coaching across channels. Keep service requests and relationship context connected. | At 100 Fin outcomes, the one-seat example is $213/month before channel usage. Phone, SMS and WhatsApp usage add charges. Essential's $19 seat price is a new-customer promotion against a displayed $29 standard rate, not the Advanced workflow bundle. Fin access is included but outcomes are metered. Outcomes can include resolutions or completed procedures, including handoffs. Agents get 10 free Copilot and 10 translation conversations monthly before the unlimited add-on. | Intercom official seats, Fin outcomes and Copilot pricing ↗ |
| Freshdesk / FreshcallerFreshdesk Omni Pro + Freddy Copilot + voice | $147/agent/month + AI sessions / call usageOne Omni Pro seat ($79), Copilot ($29) and Pro voice add-on ($39), using annual plan rates. This is an omnichannel comparison rather than email-only Freshdesk Growth.Freshdesk Omni Pro: $79/agent/month annuallyFreddy AI Copilot: $29/agent/month annuallyPro voice add-on: $39/agent/monthExtra Freddy AI Agent sessions: $49/100 sessions after initial allowance | Free core platform: $0One paid-agent example: $19.99 Advanced AI™ + $49 ServiceAce™ + $5.99 agent license + $29 AI phone line = $103.98/month, before usage.ServiceAce™ provides real-time suggestions across all channels and active agent coaching. No agent-license minimum. | Bring AI answering, phone service, cross-channel agent coaching, CRM and service tickets into a guided setup. Choose the paid tools for your business rather than starting with an omnichannel seat bundle. | First 500 AI sessions are a one-time account allowance, not a recurring monthly allowance. Voice usage, numbers, connector tasks and other optional services can add costs. Copilot is available on Pro and Enterprise. AI Agents are available across Omni plans with session charges; Copilot provides human-agent assistance. Do not describe all AI as missing or free without usage conditions. | Freshdesk Omni official pricing and add-ons ↗Freshworks: initial sessions once per account ↗Freshworks Copilot eligibility and pricing ↗ |
| DialpadSupport Advanced + Resolve AI quote | $119/user/month displayed + autonomous AI quoteSupport Advanced includes a contact center, Live Coach and quality management. Resolve autonomous voice/digital agents have separate custom pricing.Support Advanced: $119/user/month displayedResolve AI agents: Custom quote using AI Agent Credits | Free core platform: $0One paid-agent example: $19.99 Advanced AI™ + $49 ServiceAce™ + $5.99 agent license + $29 AI phone line = $103.98/month, before usage.ServiceAce™ provides real-time suggestions across all channels and active agent coaching. No agent-license minimum. | A guided, business-first setup connects AI answering with customer records and service work. ServiceAce™ adds real-time cross-channel response suggestions and active coaching at a published modular price. | The rendered pricing text exposes monthly/annual toggles without confirming which selection produced the displayed amount. Verify cadence, minimum seats and scope with sales before treating it as a quote. Do not add a fabricated Resolve amount. Support Essentials already has transcripts, recaps and sentiment; Advanced adds Real-time Assist, AI Assistant, scorecards and coaching. These agent tools are distinct from Resolve autonomous answering. | Dialpad Support tiers and Resolve pricing ↗ |
These are explicitly configured examples with different allowances. Annual monthly equivalents require the stated upfront commitments. Taxes, usage, extras and implementation can change the total; sources show the applicable terms.
Compare the job, not just the seatAsk what gets you
Ask what gets you
from hello to handled.
A lower entry price can be a great fit. A higher one can include capabilities you need. Compare a complete configuration for your actual channels and team.
Build your Aivagenta™ baseline ↗What does autonomous answering include?
Check which channels the AI can answer, the included allowance, how extra outcomes or minutes are charged, and what happens when a human is needed. Several alternatives also offer AI answering; it is not unique to Aivagenta™.
Does a phone plan include a contact center?
Business calling, AI summaries and team messaging do not automatically include service tickets, skills-based routing, workforce tools or autonomous answering. Compare the correct product tier.
How is usage measured?
Look for per-minute, per-message, per-outcome, per-session and per-seat charges. Check minimum users, annual commitments, phone numbers, registration, call legs and carrier fees.
Where does Aivagenta™ fit best?
Aivagenta™ is worth evaluating when you want an integrated business front desk with AI intake, live visibility and ticket follow-up. A specialized phone product, established helpdesk ecosystem or programmable platform may suit other priorities better.
Go deeper
A closer look at each alternative.
What individual users reportedLook at the configuration.
Look at the configuration.
Ask about the final bill.
These dated, self-reported experiences illustrate questions to ask about billing. They are not verified invoices, typical costs or the basis for the configured prices above.
Grasshopper: reported fees and checkout totals
A reviewer identified as Bobby says fees and taxes were $50–$60 above the quoted amount after a plan change. The review does not establish the billing period or plan.
Read the individual report ↗Review date shown: November 5, 2026.Another reviewer says a displayed $148 checkout amount became $216 after taxes and fees. Its plan and billing period are not established.
Read the individual report ↗Review card: September 28, 2026; body date: September 27.tawk.to: paid add-ons behind a free core
Ollie K reports paying to remove branding from two sites; the review gives no amount.
Read the individual report ↗Updated November 5, 2024.Marzio Dalessandro reports a $144 annual charge. The review does not identify the add-on, so that historical amount is not presented as a current AI price.
Read the individual report ↗January 15, 2024.Selected anecdotes are unverified and may concern older plans or account-specific charges. Current public subscriptions, allowances and billing terms are linked in the comparison table.
Choose a front desk that fits your business.
Start with the work it needs to do. Then compare the complete cost.