A whole contact center. Set up in about 10 minutes. See how to get going ↗
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Aivagenta™ / product toursAiva™ flies forward with turquoise and green wings spread and a pink scarf.

Take a look inside
your connected workspace.

Real product screens. Practical examples. Follow the conversation, the customer and the work from the first hello to the next action.

Explore 23 ways to put it to work ↗
Aiva EngaigeMate™ CommsBot™

AI that knows your business

Train from your content, guide the conversation and speak almost any language your customer does.

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AI setup screen offering manual setup or drag-and-drop import of a PDF, text or webpage.View full size
Start with your existing documents

Start from a webpage, PDF or text document, then review the knowledge prepared for your AI front desk.

NaviCom Live™

Keep every conversation close

See the live sessions, follow the context and bring a person into the conversation.

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NaviCom Live™ session cards show sentiment, transcript summaries and session actions alongside the selected customer conversation.View full size
Live conversations at a glance

An agent reviews transcript briefs and attention flags, then opens the selected conversation with its context in view.

SiteScout Raîdar™

Turn buying signals into sales conversations

Follow what visitors are interested in and use HeatScore™ signals to prioritize sales outreach while buying interest is high.

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SiteScout Raîdar™ ranks website guests by score and shows sessions, last activity and reasons such as high-intent keywords and scroll depth.View full size
SiteScout Raîdar™ buying-interest signals

Prioritize visitors using HeatScore™ and its supporting signals, including page keywords, scrolling and recent activity.

SkyBase CRM™

Carry the customer story forward

Connect people, organizations, conversations and opportunities.

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Visual deal pipeline organizes opportunities into Lead, Qualified, Proposal, Won and Disqualified stages.View full size
SkyBase CRM™ Terminal™ deal pipeline

Move from a list of opportunities to a visual pipeline of leads, qualified deals, proposals and outcomes.

WaiPoint ServiceDeck™

Turn a request into owned work

Give important requests structure, ownership and a clear next action.

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Critical ticket view shows structured intake, a conversation thread and Aiva WingMate™ ServiceAce™ guidance with pending steps.View full size
WaiPoint ServiceDeck™ critical ticket

A structured intake becomes a critical ticket with an owner, conversation thread and ServiceAce™ guidance for the next steps.

FliPath Chart Mapper™

Build the route to the next step

Generate and edit intake, decisions, handoffs, tickets and API tasks.

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FliPath Chart Mapper™ connects welcome, account support, sales and question-handling branches on a visual canvas.View full size
Map the customer conversation

See how welcome, sales, support and general questions branch into the next step of the conversation.

CloudScout™ Marketing

Find the next useful opportunity

Bring web, Reddit and X research into a repeatable prospecting workflow.

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Lead research setup with geographic and industry targeting, an option to find associated people and scheduled searches.View full size
LeadsLock Targetr™ for Web

Define the geography and industry, include associated people when useful, and schedule recurring prospect research.

OmniLogs™ + DeepSky Analytics™

Learn from the work you handle

Explore operational reports and use AI analysis to investigate patterns.

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Daily session reporting with business filters, a multi-business chart, report navigation and CSV export.View full size
OmniLogs™ reporting

Compare session volume across business units and dates, then export the recorded activity to CSV.

Your next customer is about to get in touch.

Give them a useful first answer. Give yourself a clearer next step.

Let’s get you open