Free workspace
A shared place to see visitors and start the conversation.
$0
Free plan · paid options separate
- Website visitor visibility
- Manual website chat
- Visitor activity and interest signals
- Add automation and channels as needed
Pricing that you can actually work withStart with the front desk.
Start with the front desk.
Add the superpowers.
Choose the setup that fits your work. See subscription prices, prepaid usage and the costs that depend on your channels.
USD Pricing believed to be accurate as of November 2026.See everything included ↓
Fly™ bundle
Answer with your knowledge. Engage interested visitors. Turn the next inquiry into a next step.
$49.99 / month
Billed monthly
Advanced AI™$19.99/mo separately
Website and document knowledge, two cooperating AI models, language-aware answers, page context, directives, playbooks and redirect buttons.
Proactive Messaging™$14.99/mo separately
Start conversations using visitor interest signals and page-specific engagement rules.
Promo Pops™$19.99/mo separately
Automatic AI-driven pitches and relevant messages follow visitors as they browse, bringing your offers to the pages and moments that matter.
Save $4.98/month compared with $54.97 for the three options separately.
See every included feature ↓Explore the AI tools with a free, non-paid trial.
Try Fly™ freeAI Concierge Line™
Give callers an AI front desk connected to your business.
$29 / number / month
Monthly only · usage additional
- Choose a new number or connect your own compatible number
- Business-aware AI call handling
- Agent handoff and call context
- SMS and WhatsApp channels included
Fly™ covers Advanced AI™, Proactive Messaging™ and Promo Pops™ for one business unit. Phone numbers, paid agent licenses, Aiva WingMate™ tools and Diamonds are separate. The annual Fly™ total is $479.88; its monthly equivalent is $39.99.
A budget, with the working shown
What would your setup cost?
Build your estimated budget with subscriptions, phone usage and prepaid Diamonds.
Your estimated budget
$108.98
Subscription month equivalent + one prepaid refill
Selected Diamond packs
1 × 500 + 1 × 1,000
1,500 Diamonds needed, assuming no opening balance. External charges are excluded.
Initial payment estimate: $108.98
Annual subscriptions are paid upfront. Lines remain monthly. Refill purchases are prepaid, not a new monthly subscription.
The refill optimizer chooses the lowest-cost combination of published packs that covers the estimate. Unused Diamonds remain in the estimated balance; no expiry policy is assumed. No automatic refill is promised.
Your tools. Your price. Your possibilities.See everything
See everything
you get.
Explore the features by group, what they help you do and where each option fits. Start free, try the AI tools and build the front desk your business needs.
| Feature group | What you get | What you can do | Price & details |
|---|---|---|---|
 Free workspaceFree plan |
| Know who is browsing and help the visitor who needs a person. | $0Explore every feature ↗ |
 Advanced AI™Per business unit · also included in Fly™ |
| Answer repeat questions, guide the customer and give your team a head start on the work that follows. | $19.99/month$191.88/year with annual billingExplore every feature ↗ |
 Proactive Messaging™Per business unit · included in Fly™ |
| Give interested visitors a useful invitation to take the next step. | $14.99/month$149.88/year with annual billingExplore every feature ↗ |
 Promo Pops™Per business unit · included in Fly™ |
| Bring attention to offers, seasonal services and the next action you want visitors to take. | $19.99/month$191.88/year with annual billingExplore every feature ↗ |
 Fly™ bundlePer business unit |
| Answer questions, start useful conversations and turn visitor interest into a next step. | $49.99/month$479.88/year with annual billingExplore every feature ↗ |
| FliPath™Business-specific flows and automation access |
| Go from business information to a complete working-flow draft in one click, then review and activate it. | Check your account optionsExplore every feature ↗ |
 SkyBase CRM™Access is configured for your team |
| Connect the first inquiry to the person, the organization, the opportunity and the next follow-up. | Workspace access and optionsExplore every feature ↗ |
 WaiPoint ServiceDeck™Access is configured for your team |
| Give each request an owner, a next action and a visible path to resolution. | Workspace access and optionsExplore every feature ↗ |
 Aiva WingMate™Choose Mail, Chat, Sales or Service assistance |
| Spend less time preparing a reply or searching for context, and more time helping the customer. | From $6.99/user/monthExplore every feature ↗ |
| Android, iPhone & web appsSign in for direct app downloads |
| Keep customer conversations, tickets and CRM context within reach when you leave the desk. | Available through your accountExplore every feature ↗ |
Fly™ includes Advanced AI™, Proactive Messaging™ and Promo Pops™ for one business unit. Agent licenses, phone lines and optional user tools are priced separately. Workspace feature access is configured by your administrator.
Pick what you needEvery catalog option.
Every catalog option.
One clear table.
Annual prices are total yearly charges. Optional features can have different business-unit and user scopes.
| Option | Monthly price | Annual total | Scope & details |
|---|---|---|---|
| Advanced AI™ · Explore features ↗Business training, richer knowledge, redirects and playbooks. | $19.99 | $191.88 / year $15.99/month equivalent | Business unitAvailable as an option or in Fly™. |
| Proactive Messaging™ · Explore features ↗Start website conversations using engagement rules. | $14.99 | $149.88 / year $12.49/month equivalent | Business unitIncluded in Fly™; don’t add twice. |
| Promo Pops™ · Explore features ↗Promotional prompts above the website widget. | $19.99 | $191.88 / year $15.99/month equivalent | Business unitIncluded in Fly™; don’t add twice. |
| Agent licensesAdd licensed agents to your team. | $5.99 | $59.88 / year $4.99/month equivalent | Paid agent licenseExisting entitlements vary; estimate paid licenses needed. |
| Aiva WingMate™ ChatReply suggestions and conversation assistance. | $9.99 | $101.88 / year $8.49/month equivalent | UserOptional per-user access. |
| Aiva WingMate™ MailContextual email drafts for agent review. | $6.99 | $71.30 / year $5.94/month equivalent | UserRequires a connected email workflow. |
| Aiva WingMate™ Sales / DealMaker™Deal analysis and suggested follow-up. | $29.99 | $299.88 / year $24.99/month equivalent | UserOptional per-user access. |
| DeepSky Analytics™Additional conversation and operational analysis. | $14.99 | $149.88 / year $12.49/month equivalent | UserSeparate analysis access. |
| AI Concierge Line™A business-connected number and AI answering workflow. | $29 | Not listed | Phone numberVoice usage and channel approval are separate. No annual price published. |
| Flutter™An additional plan in the current catalog. | $29 | $290 / year $24.17/month equivalent | Confirm scopeConfirm its exact inclusions before selecting it. |
| Aiva WingMate™ ServiceAce™Real-time response suggestions across all channels and active agent coaching. | $49 | $490 / year $40.83/month equivalent | Per userKnowledge research, ticket guidance and suggested actions for agent review. |
| Pro Chat™ service creditsSeparate human-handled session credits. | $0.89 / closed session | Not an annual subscription | Confirm availabilityStaffing, service terms and credit fulfillment must be confirmed before purchase. These are not Diamonds. |
Free $0 and Fly™ $49.99/month ($479.88/year) are shown above. “Lead Credits” in the underlying catalog are sold as the Diamond packs below; the generic catalog rate is not a pack quote. Flutter™ inclusions and ServiceAce™ activation need confirmation. Explore the AI tools with a free, non-paid trial.
Diamonds = prepaid usage
Know what a minute costs.
Voice uses 5 Diamonds per started minute. The consumed-credit value ranges from $0.05 to $0.10 per minute, depending on the pack you buy.
| Pack | Purchase | Per Diamond | Voice equivalent | Credit value / minute |
|---|---|---|---|---|
| 200 Diamonds | $4 | $0.020 | 40 minutes | $0.100 |
| 500 Diamonds | $9 | $0.018 | 100 minutes | $0.090 |
| 1,000 Diamonds | $15 | $0.015 | 200 minutes | $0.075 |
| 2,500 Diamonds | $35 | $0.014 | 500 minutes | $0.070 |
| 5,000 Diamonds | $60 | $0.012 | 1,000 minutes | $0.060 |
| 10,000 Diamonds | $100 | $0.010 | 2,000 minutes | $0.050 |
Voice equivalents assume all credits go to voice. A 2 minute 10 second call uses 3 started minutes = 15 Diamonds. Timing begins at session start and can include AI and waiting time. First minute is charged at initial connection.
Other metered actions
| Action | Diamond meter | Consumed-credit value |
|---|---|---|
| Voice usage | 5 / started minute | $0.05–$0.10 |
| CRM conversation scan | 25 / scan | $0.25–$0.50 |
| AI ticket scan | 25 / scan | $0.25–$0.50 |
| AI knowledge-article import | 40 / successful import | $0.40–$0.80 |
| Person enrichment | 50 / request | $0.50–$1.00 |
| Organization enrichment | 50 / request | $0.50–$1.00 |
| Organization scout | 100 / request | $1.00–$2.00 |
| Organization search with automatic people research | 500 / request | $5.00–$10.00 |
| Find people at organization | 100 / request | $1.00–$2.00 |
| X search, account scout or discussion scout | 25 / request | $0.25–$0.50 |
| Reddit search | 25 / request | $0.25–$0.50 |
Value ranges use $0.01–$0.02 per Diamond; they are not standalone purchase prices. AI and research results require review and are not guaranteed. FliPath™ may involve additional usage; confirm its current meter before enabling automatic processing.
The rest of the budgetA subscription is
A subscription is
part of the total.
Before activation, confirm channel usage, registration, included allowances and any external services. We keep those out of the calculator until their billing treatment is clear.
Explore your feature options ↗Phone and messaging
Number type, destination, call legs and forwarding affect underlying telephony costs. SMS is commonly charged per segment, with carrier and registration fees. WhatsApp can involve provider and Meta template charges. These are not guaranteed to be included in the $29 line subscription; confirm your channel quote.
AI and automated flows
Advanced AI™ is a subscription capability, not an unlimited usage promise. Confirm any AI-chat allowance, flow-processing charge, external API charges and provider costs applicable to your configuration. They are excluded from the estimate.
People and rollout
Paid agent licenses are distinct from staffed human answering. Pro Chat™ service availability needs confirmation. Content preparation, integration work, porting, training and enterprise rollout services may need a scoped quote.
Taxes and annual billing
Prices are in USD before applicable taxes and fees. Annual equivalents are for comparison; the full annual price is paid upfront. A zero annual catalog value is treated as unavailable, not free.
A better front desk starts with a clear plan.
Start free, choose your tools and review the full channel quote before activation.