Set service-level standards by channel
Configure this around your business information, team responsibilities and the customers you serve.
Built for / Enterprise teams
A faster starting point for a serious evaluation.
Explore an integrated workspace, then validate the routing, data handling, volume and operational controls your organization needs.
Review service levels, answer times and supervisor flags
Configure this around your business information, team responsibilities and the customers you serve.
Pilot representative workflows before rollout
Configure this around your business information, team responsibilities and the customers you serve.
Build a sensible starting pointGive the work
Give the work
a connected home.
Request a scoped rollout discussion. Published modular prices are not an enterprise SLA, security certification or implementation quote.
See every price and option ↗Make the first rollout useful.
- Pick one representative workflow and test it end to end
- Review answers, required fields and human handoffs
- Connect the channels you have approved and configured
- Review conversations and improve the process
Evaluate the controls
your operation requires.
Data & access
Review roles, business-unit scoping, data processing, retention and integration permissions against your requirements.
Operational fit
Test queues, skills, call transfers, failover, volumes, admin metrics and supervisor workflows with a representative pilot.
Commercial scope
Confirm usage, implementation, support and any required availability commitments. Published plans are not a formal enterprise SLA.
No SSO/SAML, security certification, regulated-data certification or formal uptime commitment is represented here. Validate these requirements during procurement.
Your business / your existing toolsKeep the software you love.
Potential API connection Potential API connection Potential API connection
Keep the software you love.
Connect the next action.
Choose the platform you already use, then connect the customer conversation to the next supported action.
Aivagenta™ can automatically generate an integration for any platform that exposes the API action your workflow needs. Describe the outcome in FliPath™, connect your authorized account and activate your reviewed workflow.
Jira Service Management Cloud
Feed a validated intake into an approved enterprise service-desk request type.
Official Jira Service Management Cloud API documentation ↗Account access & setup
OAuth 2.0 authorization-code grant for a distributed integration; ad-hoc scripts can use basic authentication with the documented API-token setup. Endpoint scopes and the acting user's service-desk permissions both apply. The customer needs an accessible Jira Service Management service desk with a configured request type and required fields. Raising requests for someone else, viewing restricted issues and reading SLAs require the corresponding user/agent rights. API documentation does not itself establish the customer's subscription entitlements.
Jira Service Management Cloud
Retrieve only requests the acting user has permission to view.
Official Jira Service Management Cloud API documentation ↗Account access & setup
OAuth 2.0 authorization-code grant for a distributed integration; ad-hoc scripts can use basic authentication with the documented API-token setup. Endpoint scopes and the acting user's service-desk permissions both apply. The customer needs an accessible Jira Service Management service desk with a configured request type and required fields. Raising requests for someone else, viewing restricted issues and reading SLAs require the corresponding user/agent rights. API documentation does not itself establish the customer's subscription entitlements.
HubSpot
Preserve qualified contact-center opportunities in an existing enterprise CRM pipeline.
Official HubSpot API documentation ↗Account access & setup
Bearer service key with object-specific read/write scopes, created by a Super Admin or a user with Developer tools access. A developer-platform app with static or OAuth access is another route. Use scopes and CRM objects available in the customer's account. Service keys make REST requests but cannot authenticate webhooks. Existing legacy private apps remain supported; creating a new legacy private app ended October 26, 2026. Use the current service-key or developer-platform flow.
These are potential custom connections based on the linked vendor documentation. Available actions follow your API access, permissions and plan.
Explore more integration possibilities ↗Small beginnings / nationwide possibilitiesStart local.
Start local.
Grow nationwide.
Your first customer and your next thousand deserve a great welcome. Aivagenta™ stays with you at every step—from a solo service business to teams serving customers nationwide.
Build on the same connected platform as you add people, business units and locations. Expand the channels and tools around your operation as it grows.
01 / START
Plan the tools for your next stage ↗One owner. One useful workspace.
Start with the channels and tools that help you answer customers while you run the business.
Explore your next stage ↗02 / BUILDA team that stays connected.
Bring people into shared queues, customer history and service workflows as your demand grows.
Explore your next stage ↗03 / EXPANDMore locations. The same customer focus.
Organize knowledge, phone numbers and agent access by business unit, with an authorized view across the operation.
Explore your next stage ↗04 / GO BIGNationwide reach. A connected operation.
Support customers across locations with routing, skills, queues and central operational visibility.
Explore your next stage ↗Your next customer is about to get in touch.
Give them a useful first answer. Give yourself a clearer next step.