A whole contact center. Set up in about 10 minutes. See how to get going ↗
Aivagenta™ / Compare

Aivagenta™ and
tawk.to.

Two approaches. Start with what your customers and team need, then compare the right configuration.

A useful configuration / checked November 6, 2026

Compare the work
you actually need.

AI Assist Growth + Remove Branding

$68/property/month configured example

$29 Growth AI + $39 branding removal, with monthly billing. Annual total: $638 ($53.17/month equivalent), paid upfront.

    Growth includes 1,000 monthly credits. Credits per reply depend on the model; Auto currently uses 3. Extra credits are $30/1,000. Smart Reply is included in AI Assist and shares credits; unlimited human seats do not add a charge. Keep the vendor badge and Growth alone is $29/month.

    The “Powered by tawk.to” promotional badge remains on the free widget unless removed with the paid add-on. Browser Voice/Video adds $49/month: $117/month with this configuration. Regular phone Voice Agents remain a separate waitlist offer.

    AI Assist pricing · Branding removal & cadence · Smart Reply & shared credits · Credit top-ups

    The Aivagenta™ option

    A connected platform, built around your business.

    Free core platform: $0Business-trained website AI: $19.99/business/month.With optional ServiceAce™ coaching ($49/user) and one paid agent license ($5.99), the example totals $74.98/month before usage. Aivagenta™ and tawk.to have different AI allowances and agent-assistance scopes.

    Start business-trained website AI at $19.99/business/month. Add a regular AI phone line for $29/month when you need one, and keep the customer’s calls, conversations, CRM and service work connected.

    Build your estimated budget ↗

    Examples match the stated work and selected features; they are not identical bundles or quotes. Confirm allowances, billing cadence and extra usage for your operation.

    Advanced AI™ / tawk.to AI Assist

    Your AI front desk.
    A lower paid-AI starting price.

    Compare Advanced AI™ with tawk.to AI Assist Growth. Fly™ is an optional upgrade that adds Proactive Messaging™ and Promo Pops™.

    Advanced AI™ / monthly$19.99per business unit / month
    tawk.to AI Assist Growth$29per property / month
    Lower monthly subscription31.1%Save $9.01/month
    What you needAivagenta™tawk.to
    Paid website AIAdvanced AI™: $19.99/monthWebsite and document knowledge, contextual answers, playbooks and handoff.AI Assist Growth: $29/month1,000 monthly message credits; model choice affects credits per reply.
    Annual AI subscription$191.88/year$98.12/year lower: 33.8% subscription saving.$290/year
    A regular AI phone lineAI Concierge Line™: $29/month + phone usageChoose a new number or connect your compatible number.No phone line included with AI Assist.Voice Agents is advertised separately as a waitlist offer. Browser-widget voice is a separate service.
    Get work movingOne-click FliPath™ generation, WaiPoint ServiceDeck™ and SkyBase CRM™Connect answers, routing, ticket creation, escalation and customer context.Chat, inbox, knowledge, CRM and automation capabilitiesReview the relevant plan and add-ons for your workflow.

    Subscription comparison uses monthly billing at $19.99 versus $29, or annual totals of $191.88 versus $290. Plans have different allowances; usage and optional services vary. tawk.to AI Assist pricing · tawk.to add-ons.

    A fair way to evaluate

    Compare the fit.
    Then the complete bill.

    Do not describe tawk.to as just chat or claim Aivagenta™ beats a free platform on subscription price.

    01

    Choose a workflow.

    Test a routine question, a new sales inquiry and a request that needs a human.

    02

    Price your usage.

    Include the right seats, channels, AI allowance, numbers and third-party charges.

    03

    Check the handoff.

    Make sure the next person gets context, ownership and a clear follow-up.

    Your next customer is about to get in touch.

    Give them a useful first answer. Give yourself a clearer next step.

    Let’s get you open