A whole contact center. Set up in about 10 minutes. See how to get going ↗
Aivagenta™
Sign inGet started
Aivagenta™ / FleetOps Admin™

FleetOps Admin™.
More ways to get work done.

Organize the business units, people, channels and presentation behind your contact center from the administration workspace.

Build your operation ↗Compare feature groups ↗
Everything in this group

Your capabilities.

  • Business units, agent invitations and access settings
  • Routing, queues, skills and agent assignments
  • Chat widget colors, logos, text and placement
  • Email setup and channel registration settings
  • Promo Pops™ and proactive engagement configuration
  • Integration settings, usage credits and installation controls
Inside the platform

Make the platform fit your operation.

Real product screens, with examples of how the tools fit your work. Select a screen to explore it at full size.

Chat widget branding settings for colors, text, logos and placement alongside a live website preview.View full size
Make the chat widget your own

Match the widget to your business with colors, text, logos and placement, then check the live preview.

ProActive EngaigeMate™ configuration with a business selector, enable toggle, minimum HeatScore™ and trigger keywords.View full size
ProActive EngaigeMate™ engagement rules

Set the HeatScore™ threshold and page keywords that invite a timely service or sales conversation.

Your next customer is about to get in touch.

Give them a useful first answer. Give yourself a clearer next step.

Let’s get you open