Start with your business.
Add class descriptions and joining process, your coverage, process and escalation contacts. Aiva™’s answers depend on this information being current.
Aivagenta™ for fitness studiosA connected front desk
A connected front desk
for fitness studios.
A connected first response for classes and memberships. Link to current schedules and collect trial-class interest.
Illustrative customer inquiry
“Can you help me with classes and memberships?”
Aiva™’s role
Share approved information about class descriptions and joining process. Collect the details for a useful next step, then route the request according to your process.
Example workflow. Not a real customer or a guaranteed outcome.Share approved information about class descriptions and joining process. Collect the details for a useful next step, then route the request according to your process.
A useful first conversationAsk the questions
Ask the questions
you wish you already had answers to.
Configure your intake flow to collect:
locationclass interestexperience levelpreferred time
Collect only the information you need. Review the questions, consent and access settings before publishing.
Answer the repeat questions
Give Aiva™ your current information about class descriptions and joining process. Use approved links for information that changes, such as availability or prices.
New inquiry
Fitness studios request
The conversation becomes a clear next action when your configured flow creates a ticket.
- What the customer needs
- Classes and memberships
- Details to capture
- location, class interest, experience level, preferred time
- Route to a person when
- An injury concern or membership dispute
- Next action
- Assign an owner, review the context and confirm the next step with the customer.
Answer / collect / escalateA front-desk flow
01 / KNOW 02 / CAPTURE 03 / ROUTE
A front-desk flow
built for fitness studios.
Preserve the useful details.
Collect location and class interest early. Keep the conversation attached so a customer can explain once.
Know what needs you.
Send an injury concern or membership dispute to a person. Use a ticket, queue or supervisor flag rather than leaving the next step buried in a transcript.
A practical starting setupStart where your
Start where your
customers contact you.
Use the free website workspace, add a $29/month AI Concierge Line™ when calls matter, and add Advanced AI™ or Fly™ when you need their capabilities.
Agent licenses, voice Diamonds and optional tools are separate. A phone subscription is not an all-inclusive channel bill.
Build a realistic budgetCan Aivagenta™ work with my existing software automatically?
Yes! Aivagenta™ can automatically generate an integration with any platform that exposes the API action you need. For this business, explore Mindbody or Acuity Scheduling: Answer class timing questions with the studio's current schedule. FliPath™ generates the task configuration and data mapping; connect your authorized account, review the workflow and activate it. See potential connections and setup details ↓
What should always reach a person?
Configure a human handoff for an injury concern or membership dispute. Your team should decide the priority, staffing and response commitment.
How soon can I use it?
Add your business information and generate a draft flow, then test representative inquiries and handoffs. Website setup can move quickly; phone provisioning, SMS registration and WhatsApp onboarding have separate requirements.
Your business / your existing toolsKeep the software you love.
Potential API connection Potential API connection
Keep the software you love.
Connect the next action.
Choose the platform you already use, then connect the customer conversation to the next supported action.
Aivagenta™ can automatically generate an integration for any platform that exposes the API action your workflow needs. Describe the outcome in FliPath™, connect your authorized account and activate your reviewed workflow.
Mindbody
Answer class timing questions with the studio's current schedule.
Official Mindbody API documentation ↗Account access & setup
Developer account, sandbox development, live approval and site-specific activation by the business owner are required. Use a production API key and the endpoint's required user/staff authentication and permissions. Live approval and owner activation are explicit prerequisites. API usage and booking fees may apply; confirm the developer agreement and account entitlements. The JavaScript API reference did not expose all current path details in the text browser, so workflows below use official endpoint names rather than guessed URLs.
Acuity Scheduling
Book a personal-training consultation or introductory appointment on a configured calendar.
Official Acuity Scheduling API documentation ↗Account access & setup
HTTP Basic authentication over HTTPS with the account's numeric User ID and API key; OAuth is available for an app connecting multiple accounts. Calls must run server-side. Official help lists API access on Premium or Powerhouse plans. Calendar and appointment-type configuration must already exist. Keep normal client validation enabled: admin=true bypasses availability and attribute checks.
These are potential custom connections based on the linked vendor documentation. Available actions follow your API access, permissions and plan.
Explore more integration possibilities ↗Stay focused on the work. Stay open to the next inquiry.
Give them a useful first answer. Give yourself a clearer next step.