Start with your business.
Add packing options and quotation process, your coverage, process and escalation contacts. Aiva™’s answers depend on this information being current.
Aivagenta™ for moving companiesA connected front desk
A connected front desk
for moving companies.
A connected first response for a moving estimate. Preserve route and volume details for the estimator.
Illustrative customer inquiry
“Can you help me with a moving estimate?”
Aiva™’s role
Share approved information about packing options and quotation process. Collect the details for a useful next step, then route the request according to your process.
Example workflow. Not a real customer or a guaranteed outcome.Share approved information about packing options and quotation process. Collect the details for a useful next step, then route the request according to your process.
A useful first conversationAsk the questions
Ask the questions
you wish you already had answers to.
Configure your intake flow to collect:
origindestinationmoving datehome size
Collect only the information you need. Review the questions, consent and access settings before publishing.
Answer the repeat questions
Give Aiva™ your current information about packing options and quotation process. Use approved links for information that changes, such as availability or prices.
New inquiry
Moving companies request
The conversation becomes a clear next action when your configured flow creates a ticket.
- What the customer needs
- A moving estimate
- Details to capture
- origin, destination, moving date, home size
- Route to a person when
- A damaged item or a date change on an existing move
- Next action
- Assign an owner, review the context and confirm the next step with the customer.
Answer / collect / escalateA front-desk flow
01 / KNOW 02 / CAPTURE 03 / ROUTE
A front-desk flow
built for moving companies.
Preserve the useful details.
Collect origin and destination early. Keep the conversation attached so a customer can explain once.
Know what needs you.
Send a damaged item or a date change on an existing move to a person. Use a ticket, queue or supervisor flag rather than leaving the next step buried in a transcript.
A practical starting setupStart where your
Start where your
customers contact you.
Use the free website workspace, add a $29/month AI Concierge Line™ when calls matter, and add Advanced AI™ or Fly™ when you need their capabilities.
Agent licenses, voice Diamonds and optional tools are separate. A phone subscription is not an all-inclusive channel bill.
Build a realistic budgetCan Aivagenta™ work with my existing software automatically?
Yes! Aivagenta™ can automatically generate an integration with any platform that exposes the API action you need. For this business, explore Jobber or Onfleet: Gather origin, destination, date and home size. A task could create the prospective customer in Jobber for the estimator; once staff approve a move, a separate Onfleet task could pass confirmed collection/destination details into the operator’s dispatch workflow. FliPath™ generates the task configuration and data mapping; connect your authorized account, review the workflow and activate it. See potential connections and setup details ↓
What should always reach a person?
Configure a human handoff for a damaged item or a date change on an existing move. Your team should decide the priority, staffing and response commitment.
How soon can I use it?
Add your business information and generate a draft flow, then test representative inquiries and handoffs. Website setup can move quickly; phone provisioning, SMS registration and WhatsApp onboarding have separate requirements.
Your business / your existing toolsKeep the software you love.
Potential API connection Potential API connection
Keep the software you love.
Connect the next action.
Gather origin, destination, date and home size. A task could create the prospective customer in Jobber for the estimator; once staff approve a move, a separate Onfleet task could pass confirmed collection/destination details into the operator’s dispatch workflow.
Aivagenta™ can automatically generate an integration for any platform that exposes the API action your workflow needs. Describe the outcome in FliPath™, connect your authorized account and activate your reviewed workflow.
Jobber
Gather origin, destination, date and home size. A task could create the prospective customer in Jobber for the estimator; once staff approve a move, a separate Onfleet task could pass confirmed collection/destination details into the operator’s dispatch workflow.
Official Jobber API documentation ↗Account access & setup
Register an application in the Jobber Developer Center and connect an actual Jobber business account. A company administrator authorizes the application using OAuth 2.0; this is not a static API-key connection. Select required scopes and manage token refresh. Use an active X-JOBBER-GRAPHQL-VERSION header. Jobber states private integrations need review when connecting to more than five paying accounts.
Onfleet
Gather origin, destination, date and home size. A task could create the prospective customer in Jobber for the estimator; once staff approve a move, a separate Onfleet task could pass confirmed collection/destination details into the operator’s dispatch workflow.
Official Onfleet API documentation ↗Account access & setup
An administrator of an active trial or paid Onfleet account can generate an API key. API-key authentication uses HTTP Basic authentication over HTTPS. The operator needs configured workers/teams and a validated dispatch process; a task is not a guarantee that a driver accepts or completes the work.
These are potential custom connections based on the linked vendor documentation. Available actions follow your API access, permissions and plan.
Explore more integration possibilities ↗Stay focused on the work. Stay open to the next inquiry.
Give them a useful first answer. Give yourself a clearer next step.