Start with your business.
Add service area and diagnostic visit process, your coverage, process and escalation contacts. Aiva™’s answers depend on this information being current.
Aivagenta™ for plumbingA connected front desk
A connected front desk
for plumbing.
A connected first response for leaks, installations and service requests. Create a high-priority request when an issue needs a plumber's judgment.
Illustrative customer inquiry
“Can you help me with leaks, installations and service requests?”
Aiva™’s role
Share approved information about service area and diagnostic visit process. Collect the details for a useful next step, then route the request according to your process.
Example workflow. Not a real customer or a guaranteed outcome.Share approved information about service area and diagnostic visit process. Collect the details for a useful next step, then route the request according to your process.
A useful first conversationAsk the questions
Ask the questions
you wish you already had answers to.
Configure your intake flow to collect:
service addressfixture involvedissue descriptioncallback number
Collect only the information you need. Review the questions, consent and access settings before publishing.
Answer the repeat questions
Give Aiva™ your current information about service area and diagnostic visit process. Use approved links for information that changes, such as availability or prices.
New inquiry
Plumbing request
The conversation becomes a clear next action when your configured flow creates a ticket.
- What the customer needs
- Leaks, installations and service requests
- Details to capture
- service address, fixture involved, issue description, callback number
- Route to a person when
- Active water damage or an urgent service request
- Next action
- Assign an owner, review the context and confirm the next step with the customer.
Answer / collect / escalateA front-desk flow
01 / KNOW 02 / CAPTURE 03 / ROUTE
A front-desk flow
built for plumbing.
Preserve the useful details.
Collect service address and fixture involved early. Keep the conversation attached so a customer can explain once.
Know what needs you.
Send active water damage or an urgent service request to a person. Use a ticket, queue or supervisor flag rather than leaving the next step buried in a transcript.
A practical starting setupStart where your
Start where your
customers contact you.
Use the free website workspace, add a $29/month AI Concierge Line™ when calls matter, and add Advanced AI™ or Fly™ when you need their capabilities.
Agent licenses, voice Diamonds and optional tools are separate. A phone subscription is not an all-inclusive channel bill.
Build a realistic budgetCan Aivagenta™ work with my existing software automatically?
Yes! Aivagenta™ can automatically generate an integration with any platform that exposes the API action you need. For this business, explore Jobber or Housecall Pro: Create or look up the client using the authorized GraphQL API; retain the service brief for staff to assess the next estimate or visit. FliPath™ generates the task configuration and data mapping; connect your authorized account, review the workflow and activate it. See potential connections and setup details ↓
What should always reach a person?
Configure a human handoff for active water damage or an urgent service request. Your team should decide the priority, staffing and response commitment.
How soon can I use it?
Add your business information and generate a draft flow, then test representative inquiries and handoffs. Website setup can move quickly; phone provisioning, SMS registration and WhatsApp onboarding have separate requirements.
Your business / your existing toolsKeep the software you love.
Potential API connection Potential API connection
Keep the software you love.
Connect the next action.
With a configured FliPath™ API task, you can create the prospective customer in Jobber or send the inquiry into Housecall Pro’s Job inbox. Capture fixture involved, leak description and callback details in Aivagenta™’s intake record. Move a diagnostic inquiry to the service team and flag active water damage for review.
Aivagenta™ can automatically generate an integration for any platform that exposes the API action your workflow needs. Describe the outcome in FliPath™, connect your authorized account and activate your reviewed workflow.
Jobber
Create or look up the client using the authorized GraphQL API; retain the service brief for staff to assess the next estimate or visit.
Official Jobber API documentation ↗Account access & setup
Register an application in the Jobber Developer Center and connect an actual Jobber business account. A company administrator authorizes the application using OAuth 2.0; this is not a static API-key connection. Select required scopes and manage token refresh. Use an active X-JOBBER-GRAPHQL-VERSION header. Jobber states private integrations need review when connecting to more than five paying accounts.
Housecall Pro
Submit the qualified lead through Create Lead for staff to follow up or convert into a job/estimate. Map only fields supported by the current API.
Official Housecall Pro API documentation ↗Account access & setup
Public API access and Job inbox API Leads require a MAX plan. An administrator generates the API key and chooses full or read-only permissions; lead creation requires write access. Enable the API Leads channel in Job inbox and validate the Create Lead request against the current endpoint schema.
These are potential custom connections based on the linked vendor documentation. Available actions follow your API access, permissions and plan.
Explore more integration possibilities ↗Stay focused on the work. Stay open to the next inquiry.
Give them a useful first answer. Give yourself a clearer next step.