Start with your business.
Add listing links and viewing request process, your coverage, process and escalation contacts. Aiva™’s answers depend on this information being current.
Aivagenta™ for real estate teamsA connected front desk
A connected front desk
for real estate teams.
A connected first response for property inquiries and viewing requests. Qualify interest before a licensed professional follows up.
Illustrative customer inquiry
“Can you help me with property inquiries and viewing requests?”
Aiva™’s role
Share approved information about listing links and viewing request process. Collect the details for a useful next step, then route the request according to your process.
Example workflow. Not a real customer or a guaranteed outcome.Share approved information about listing links and viewing request process. Collect the details for a useful next step, then route the request according to your process.
A useful first conversationAsk the questions
Ask the questions
you wish you already had answers to.
Configure your intake flow to collect:
listingbuyer or seller roletimingcontact details
Collect only the information you need. Review the questions, consent and access settings before publishing.
Answer the repeat questions
Give Aiva™ your current information about listing links and viewing request process. Use approved links for information that changes, such as availability or prices.
New inquiry
Real estate teams request
The conversation becomes a clear next action when your configured flow creates a ticket.
- What the customer needs
- Property inquiries and viewing requests
- Details to capture
- listing, buyer or seller role, timing, contact details
- Route to a person when
- Offer discussions or transaction-specific questions
- Next action
- Assign an owner, review the context and confirm the next step with the customer.
Answer / collect / escalateA front-desk flow
01 / KNOW 02 / CAPTURE 03 / ROUTE
A front-desk flow
built for real estate teams.
Preserve the useful details.
Collect listing and buyer or seller role early. Keep the conversation attached so a customer can explain once.
Know what needs you.
Send offer discussions or transaction-specific questions to a person. Use a ticket, queue or supervisor flag rather than leaving the next step buried in a transcript.
A practical starting setupStart where your
Start where your
customers contact you.
Use the free website workspace, add a $29/month AI Concierge Line™ when calls matter, and add Advanced AI™ or Fly™ when you need their capabilities.
Agent licenses, voice Diamonds and optional tools are separate. A phone subscription is not an all-inclusive channel bill.
Build a realistic budgetCan Aivagenta™ work with my existing software automatically?
Yes! Aivagenta™ can automatically generate an integration with any platform that exposes the API action you need. For this business, explore Follow Up Boss: Turn a buyer’s listing inquiry or a seller’s request into the appropriate Follow Up Boss event, then create an assigned call or showing follow-up task once the person and agent assignment are available. FliPath™ generates the task configuration and data mapping; connect your authorized account, review the workflow and activate it. See potential connections and setup details ↓
What should always reach a person?
Configure a human handoff for offer discussions or transaction-specific questions. Your team should decide the priority, staffing and response commitment.
How soon can I use it?
Add your business information and generate a draft flow, then test representative inquiries and handoffs. Website setup can move quickly; phone provisioning, SMS registration and WhatsApp onboarding have separate requirements.
Your business / your existing toolsKeep the software you love.
Potential API connection
Keep the software you love.
Connect the next action.
Turn a buyer’s listing inquiry or a seller’s request into the appropriate Follow Up Boss event, then create an assigned call or showing follow-up task once the person and agent assignment are available.
Aivagenta™ can automatically generate an integration for any platform that exposes the API action your workflow needs. Describe the outcome in FliPath™, connect your authorized account and activate your reviewed workflow.
Follow Up Boss
Turn a buyer’s listing inquiry or a seller’s request into the appropriate Follow Up Boss event, then create an assigned call or showing follow-up task once the person and agent assignment are available.
Official Follow Up Boss API documentation ↗Account access & setup
Use OAuth or a user API key with HTTP Basic authentication. API access inherits the user’s permissions; agents see their assigned/collaborating contacts. A system providing services to a Follow Up Boss customer must register with Follow Up Boss; allow for assignment before immediate follow-on operations.
These are potential custom connections based on the linked vendor documentation. Available actions follow your API access, permissions and plan.
Explore more integration possibilities ↗Stay focused on the work. Stay open to the next inquiry.
Give them a useful first answer. Give yourself a clearer next step.