Start with your business.
Add assessment process and service coverage, your coverage, process and escalation contacts. Aiva™’s answers depend on this information being current.
Aivagenta™ for water restorationA connected front desk
A connected front desk
for water restoration.
A connected first response for a water-damage assessment request. Escalate urgent requests without guaranteeing emergency dispatch.
Illustrative customer inquiry
“Can you help me with a water-damage assessment request?”
Aiva™’s role
Share approved information about assessment process and service coverage. Collect the details for a useful next step, then route the request according to your process.
Example workflow. Not a real customer or a guaranteed outcome.Share approved information about assessment process and service coverage. Collect the details for a useful next step, then route the request according to your process.
A useful first conversationAsk the questions
Ask the questions
you wish you already had answers to.
Configure your intake flow to collect:
addressaffected areaincident timingcallback number
Collect only the information you need. Review the questions, consent and access settings before publishing.
Answer the repeat questions
Give Aiva™ your current information about assessment process and service coverage. Use approved links for information that changes, such as availability or prices.
New inquiry
Water restoration request
The conversation becomes a clear next action when your configured flow creates a ticket.
- What the customer needs
- A water-damage assessment request
- Details to capture
- address, affected area, incident timing, callback number
- Route to a person when
- Active damage or an urgent assessment request
- Next action
- Assign an owner, review the context and confirm the next step with the customer.
Answer / collect / escalateA front-desk flow
01 / KNOW 02 / CAPTURE 03 / ROUTE
A front-desk flow
built for water restoration.
Preserve the useful details.
Collect address and affected area early. Keep the conversation attached so a customer can explain once.
Know what needs you.
Send active damage or an urgent assessment request to a person. Use a ticket, queue or supervisor flag rather than leaving the next step buried in a transcript.
A practical starting setupStart where your
Start where your
customers contact you.
Use the free website workspace, add a $29/month AI Concierge Line™ when calls matter, and add Advanced AI™ or Fly™ when you need their capabilities.
Agent licenses, voice Diamonds and optional tools are separate. A phone subscription is not an all-inclusive channel bill.
Build a realistic budgetCan Aivagenta™ work with my existing software automatically?
Yes! Aivagenta™ can automatically generate an integration with any platform that exposes the API action you need. For this business, explore Jobber or Housecall Pro: Create or look up the client using the authorized GraphQL API; retain the service brief for staff to assess the next estimate or visit. FliPath™ generates the task configuration and data mapping; connect your authorized account, review the workflow and activate it. See potential connections and setup details ↓
What should always reach a person?
Configure a human handoff for active damage or an urgent assessment request. Your team should decide the priority, staffing and response commitment.
How soon can I use it?
Add your business information and generate a draft flow, then test representative inquiries and handoffs. Website setup can move quickly; phone provisioning, SMS registration and WhatsApp onboarding have separate requirements.
Your business / your existing toolsKeep the software you love.
Potential API connection Potential API connection
Keep the software you love.
Connect the next action.
With a configured FliPath™ API task, you can create the prospective customer in Jobber or send the inquiry into Housecall Pro’s Job inbox. Capture affected area, incident timing and callback number in Aivagenta™’s intake record. Create an assessment inquiry with a prominent urgent-review handoff; no emergency response is automatically promised.
Aivagenta™ can automatically generate an integration for any platform that exposes the API action your workflow needs. Describe the outcome in FliPath™, connect your authorized account and activate your reviewed workflow.
Jobber
Create or look up the client using the authorized GraphQL API; retain the service brief for staff to assess the next estimate or visit.
Official Jobber API documentation ↗Account access & setup
Register an application in the Jobber Developer Center and connect an actual Jobber business account. A company administrator authorizes the application using OAuth 2.0; this is not a static API-key connection. Select required scopes and manage token refresh. Use an active X-JOBBER-GRAPHQL-VERSION header. Jobber states private integrations need review when connecting to more than five paying accounts.
Housecall Pro
Submit the qualified lead through Create Lead for staff to follow up or convert into a job/estimate. Map only fields supported by the current API.
Official Housecall Pro API documentation ↗Account access & setup
Public API access and Job inbox API Leads require a MAX plan. An administrator generates the API key and chooses full or read-only permissions; lead creation requires write access. Enable the API Leads channel in Job inbox and validate the Create Lead request against the current endpoint schema.
These are potential custom connections based on the linked vendor documentation. Available actions follow your API access, permissions and plan.
Explore more integration possibilities ↗Stay focused on the work. Stay open to the next inquiry.
Give them a useful first answer. Give yourself a clearer next step.