The LightHouse™.
More ways to get work done.
Bring your existing know-how into a searchable knowledge base. Start from URLs, documents or research topics, then review and refine the guidance.
Your capabilities.
- Knowledge article creation from URLs and uploaded documents
- AI-assisted research and draft articles
- Article editing, tags and categories
- Choose approved articles for Aiva™ knowledge indexing
- Ask Aiva WingMate™ ServiceAce™ a service question
- Follow relevant answer links into the underlying article
Put your knowledge within reach.
Bring approved articles and imported know-how into The LightHouse™, so your team has a useful place to start the next answer.
See the knowledge tools ↗Build knowledge your team can use.
Real product screens, with examples of how the tools fit your work. Select a screen to explore it at full size.
View full size Supply URLs, upload documents or enter research topics to prepare knowledge articles for review.
View full size Edit the article, organize its tags and choose whether to index the approved guidance for Aiva™.
View full size Ask a service question and follow the suggested answer directly to the relevant LightHouse™ knowledge article.
Your next customer is about to get in touch.
Give them a useful first answer. Give yourself a clearer next step.