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Industry / Retail, events & local business

Keep your doors open to the next question.

Bring product, event and customer-service conversations into a shared workspace.

Retail & e-commerce

Send order-specific decisions to staff unless a verified integration provides the answer.

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Restaurants & catering

Route allergy and availability decisions to people.

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Event planners

Preserve the event brief and timeline for the planning team.

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Florists

Check inventory and timing with staff before confirming.

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Repair shops

Collect a clear fault description before the technician responds.

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Print shops

Get specification details into the quote request.

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Wedding services

Keep event details together across every channel.

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What stays connected

From the inquiry
to the person doing the work.

Business information, intake questions, service tickets and customer context live in a shared workflow.

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  • Answer routine questions from approved information
  • Collect the details that make callbacks useful
  • Escalate exceptions and urgent requests to a person
  • See active sessions, agent availability and ticket status

Connect your booking, service or sector-specific platform through its documented API. Explore the potential connections below.

Your business / your existing tools

Keep the software you love.
Connect the next action.

Choose the platform you already use, then connect the customer conversation to the next supported action.

Aivagenta™ can automatically generate an integration for any platform that exposes the API action your workflow needs. Describe the outcome in FliPath™, connect your authorized account and activate your reviewed workflow.

Potential API connection

Square

Answer verified order-support questions from recorded fulfillment details.

Official Square API documentation ↗
Account access & setup

An authorized seller access token; OAuth is the documented route for a third-party application. Request the endpoint's appointment or order scopes and map the correct location, bookable service and team member. Buyer-level appointment operations are available to all sellers, with control limited to application-created bookings. Seller-level writes need Appointments Plus or Premium and APPOINTMENTS_ALL_WRITE as well as APPOINTMENTS_WRITE. Check support_seller_level_writes first. Orders retrieval requires ORDERS_READ; payment processing and non-Square-payment order fees are separate.

Potential API connection

HubSpot

Keep custom event, print and catering briefs in the sales pipeline.

Official HubSpot API documentation ↗
Account access & setup

Bearer service key with object-specific read/write scopes, created by a Super Admin or a user with Developer tools access. A developer-platform app with static or OAuth access is another route. Use scopes and CRM objects available in the customer's account. Service keys make REST requests but cannot authenticate webhooks. Existing legacy private apps remain supported; creating a new legacy private app ended October 26, 2026. Use the current service-key or developer-platform flow.

Potential API connection

Acuity Scheduling

Schedule a consultation for bespoke services.

Official Acuity Scheduling API documentation ↗
Account access & setup

HTTP Basic authentication over HTTPS with the account's numeric User ID and API key; OAuth is available for an app connecting multiple accounts. Calls must run server-side. Official help lists API access on Premium or Powerhouse plans. Calendar and appointment-type configuration must already exist. Keep normal client validation enabled: admin=true bypasses availability and attribute checks.

These are potential custom connections based on the linked vendor documentation. Available actions follow your API access, permissions and plan.

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Your next customer is about to get in touch.

Give them a useful first answer. Give yourself a clearer next step.

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