Start with your business.
Add file requirements and quotation process, your coverage, process and escalation contacts. Aiva™’s answers depend on this information being current.
Aivagenta™ for print shopsA connected front desk
A connected front desk
for print shops.
A connected first response for a print quote and deadline inquiry. Get specification details into the quote request.
Illustrative customer inquiry
“Can you help me with a print quote and deadline inquiry?”
Aiva™’s role
Share approved information about file requirements and quotation process. Collect the details for a useful next step, then route the request according to your process.
Example workflow. Not a real customer or a guaranteed outcome.Share approved information about file requirements and quotation process. Collect the details for a useful next step, then route the request according to your process.
A useful first conversationAsk the questions
Ask the questions
you wish you already had answers to.
Configure your intake flow to collect:
productquantitysizerequired date
Collect only the information you need. Review the questions, consent and access settings before publishing.
Answer the repeat questions
Give Aiva™ your current information about file requirements and quotation process. Use approved links for information that changes, such as availability or prices.
New inquiry
Print shops request
The conversation becomes a clear next action when your configured flow creates a ticket.
- What the customer needs
- A print quote and deadline inquiry
- Details to capture
- product, quantity, size, required date
- Route to a person when
- Artwork issues or a late active order
- Next action
- Assign an owner, review the context and confirm the next step with the customer.
Answer / collect / escalateA front-desk flow
01 / KNOW 02 / CAPTURE 03 / ROUTE
A front-desk flow
built for print shops.
Preserve the useful details.
Collect product and quantity early. Keep the conversation attached so a customer can explain once.
Know what needs you.
Send artwork issues or a late active order to a person. Use a ticket, queue or supervisor flag rather than leaving the next step buried in a transcript.
A practical starting setupStart where your
Start where your
customers contact you.
Use the free website workspace, add a $29/month AI Concierge Line™ when calls matter, and add Advanced AI™ or Fly™ when you need their capabilities.
Agent licenses, voice Diamonds and optional tools are separate. A phone subscription is not an all-inclusive channel bill.
Build a realistic budgetCan Aivagenta™ work with my existing software automatically?
Yes! Aivagenta™ can automatically generate an integration with any platform that exposes the API action you need. For this business, explore HubSpot or Square: Create a quotation opportunity with product, quantity, size and required date. FliPath™ generates the task configuration and data mapping; connect your authorized account, review the workflow and activate it. See potential connections and setup details ↓
What should always reach a person?
Configure a human handoff for artwork issues or a late active order. Your team should decide the priority, staffing and response commitment.
How soon can I use it?
Add your business information and generate a draft flow, then test representative inquiries and handoffs. Website setup can move quickly; phone provisioning, SMS registration and WhatsApp onboarding have separate requirements.
Your business / your existing toolsKeep the software you love.
Potential API connection Potential API connection
Keep the software you love.
Connect the next action.
Choose the platform you already use, then connect the customer conversation to the next supported action.
Aivagenta™ can automatically generate an integration for any platform that exposes the API action your workflow needs. Describe the outcome in FliPath™, connect your authorized account and activate your reviewed workflow.
HubSpot
Create a quotation opportunity with product, quantity, size and required date.
Official HubSpot API documentation ↗Account access & setup
Bearer service key with object-specific read/write scopes, created by a Super Admin or a user with Developer tools access. A developer-platform app with static or OAuth access is another route. Use scopes and CRM objects available in the customer's account. Service keys make REST requests but cannot authenticate webhooks. Existing legacy private apps remain supported; creating a new legacy private app ended October 26, 2026. Use the current service-key or developer-platform flow.
Square
Look up a verified print order's recorded collection, delivery or shipment state.
Official Square API documentation ↗Account access & setup
An authorized seller access token; OAuth is the documented route for a third-party application. Request the endpoint's appointment or order scopes and map the correct location, bookable service and team member. Buyer-level appointment operations are available to all sellers, with control limited to application-created bookings. Seller-level writes need Appointments Plus or Premium and APPOINTMENTS_ALL_WRITE as well as APPOINTMENTS_WRITE. Check support_seller_level_writes first. Orders retrieval requires ORDERS_READ; payment processing and non-Square-payment order fees are separate.
These are potential custom connections based on the linked vendor documentation. Available actions follow your API access, permissions and plan.
Explore more integration possibilities ↗Stay focused on the work. Stay open to the next inquiry.
Give them a useful first answer. Give yourself a clearer next step.