A whole contact center. Set up in about 10 minutes. See how to get going ↗
Industry / Education, pets & community

Spend more time helping. Less time chasing messages.

Answer recurring questions, collect useful context and keep follow-up visible to the right person.

What stays connected

From the inquiry
to the person doing the work.

Business information, intake questions, service tickets and customer context live in a shared workflow.

Explore the platform ↗
  • Answer routine questions from approved information
  • Collect the details that make callbacks useful
  • Escalate exceptions and urgent requests to a person
  • See active sessions, agent availability and ticket status

Connect your booking, service or sector-specific platform through its documented API. Explore the potential connections below.

Your business / your existing tools

Keep the software you love.
Connect the next action.

Choose the platform you already use, then connect the customer conversation to the next supported action.

Aivagenta™ can automatically generate an integration for any platform that exposes the API action your workflow needs. Describe the outcome in FliPath™, connect your authorized account and activate your reviewed workflow.

Potential API connection

TutorCruncher

Read an authorized learner's existing tutoring schedule.

Official TutorCruncher API documentation ↗
Account access & setup

Authorization: token with a private branch API key, configured by an administrator with Use and configure the API permission. Treat the key as branch-wide access. An account with enabled API integration is required; the reviewed docs do not specify a universal API plan surcharge. A fixed IP rate limit and a tighter write limit apply. Datetimes use UTC; send explicit timezone offsets when filtering a local day.

Potential API connection

Moodle LMS

Use approved learning-management records for course questions.

Official Moodle LMS API documentation ↗
Account access & setup

Administrator enables web services and REST, selects allowed functions in an external service and issues a user/service token with the required capabilities. Availability depends on the installed Moodle version, hosting configuration and administrator permissions. API documentation is also available inside the customer's own Moodle site; confirm its exact function schema there. Do not assume a managed hosting plan permits arbitrary external services.

Potential API connection

Gingr

Connect pet-care booking intake to the facility's configured rules.

Official Gingr API documentation ↗
Account access & setup

Current API uses an organization-scoped X-Api-Key plus the account subdomain header and JSON:API headers. Generate approved keys in the Gingr admin dashboard. Legacy account-specific /api/v1 calls use a user-specific key and a different contract. Account/key permissions, configured services and location rules apply. Public docs do not establish a universal subscription entitlement or price; confirm these with Gingr. Do not mix current and legacy endpoints. Booking validation and any manual staff confirmation must be respected.

Potential API connection

CiviCRM

Keep volunteer and community program contacts available for follow-up.

Official CiviCRM API documentation ↗
Account access & setup

AuthX API key or JWT in an accepted bearer header, on a deployment where the administrator enabled that authentication flow. The user needs API authentication and entity/action permissions. A customer-controlled CiviCRM installation with supported APIv4 REST/AuthX configuration is required. Hosting, support or managed-service fees are separate; no universal SaaS plan entitlement is implied. Confirm the installation's entity fields and permissions in its API Explorer.

These are potential custom connections based on the linked vendor documentation. Available actions follow your API access, permissions and plan.

Explore more integration possibilities ↗
Aiva™ wears a white veterinary coat and stethoscope and holds a checklist beside pet medicine and vaccination symbols.
Aiva™ / around your working day

More time for the people and pets you help.

Give routine administrative questions a useful answer and keep requests moving to the right member of your team.

Explore veterinary front-desk workflows ↗

Your next customer is about to get in touch.

Give them a useful first answer. Give yourself a clearer next step.

Let’s get you open